How much does a house call visit cost?

The total cost of a visit depends on your cat's individual needs and any diagnostics, treatments, or medications recommended.

Our standard fees include:

• House call fee: $125

• Initial comprehensive exam: $150

There are no additional travel or mileage fees within our service area.

To help with planning, here are some common visit ranges:

• Kitten wellness visit: approximately $400-700

• Adult wellness visit: approximately $600-700

• Senior wellness visit: approximately $700-800

These estimates may include examinations, vaccines, laboratory testing, and other commonly recommended services. Cats with medical concerns may require additional diagnostics or treatments. We will discuss costs with you before performing services beyond the examination.

What happens if I can’t find my cat when you arrive? What if my cat cannot be safely examined?

We understand that some cats may hide or become too fearful to safely handle during a visit. If we are unable to locate or safely examine your cat, the house call fee ($125) and brief consultation fee ($75) will apply. Your appointment deposit will be applied toward these charges.

During the visit, we will discuss strategies to improve the likelihood of success at a future appointment. This may include environmental modifications, carrier training, or pre-visit medications to help your cat feel more comfortable.

We are happy to schedule a follow-up visit when appropriate.

To maximize the chances of a successful appointment, we strongly recommend confining your cat to a small room, bathroom, or carrier prior to our arrival. If pre-visit medication has been prescribed, please administer it exactly as directed before the appointment.

What is your appointment cancellation policy?

Appointment deposits are fully refundable if an appointment is canceled at least 24 hours in advance.

Cancellations made less than 24 hours before the appointment and missed appointments may result in forfeiture of the deposit.

We understand that emergencies and unexpected situations arise. If extenuating circumstances prevent you from keeping your appointment, please contact our office as soon as possible.

How do I reschedule or cancel my appointment?

You can login to the PetCare App to reschedule or cancel your appointment up to 24 hours in advance. Otherwise, please call or email our office for help with appointment changes.

Do you take pet insurance?

We accept all pet insurance. Remember with pet insurance, you are still required to pay the vet, and your insurance will reimburse you once you file a claim. See this link for more information about pet insurance.

Do you offer payment plans?

We accept Sunbit as a way to break up payments. This can be used with your pet insurance too.

What is a NON-urgent diagnostic exam?

Ear infections, skin infections, chronic diseases, mild lethargy, mildly reduced appetite, some eye problems, diarrhea, house soiling, etc.

What is an urgent or emergency diagnostic exam?

Respiratory distress, collapse, excessive acute vomiting, extreme lethargy, not eating, unable to urinate or defecate.

If you’re still not sure, contact us and we’ll recommend what’s best. If you can’t reach us and you’re very concerned about your cat, you should seek urgent or emergency care. Here’s a list of local urgent and emergency care facilities.